Can’t Play Converted MKV on Plex? Solved!

Date January 12, 2018 Author Catherine Category Plex

Recently, more and more users feedback that playing the MKV on Plex is not as smooth as before. We take the 2 example and provide you the effective ways.

Condition 1: I’m using mkv to make my digital copy then uploading to plex. The issue is when it’s uploaded to plex it’s not showing with any cover art and the film title shows as "title00". I can manually alter the title in plex but still no cover art. I’d like to think I’ve checked mkv but still can’t see anywhere to alter the title 

Condition 2: Plex won’t play any MKV files on any Plex application be it web, mobile, or PS4. It will play nice with anything but MKV. I know for a fact I updated my Plex Media Server yesterday, but it wasn’t playing before the update and it won’t play now. Not even sure what to do. I tried uninstalling Plex Media Server and reinstalling but it didn’t help.

We did some tests, you can reefer to the following solutions to solve this troubles.

Best Solution. Getting New MKV Video File

Very occasionally we’ve see MakeMKV deduce the discs titles so you get (for example, batman00, batman01, batman02 etc.) but the vast majority of the time it’s title00, title01, etc. and you have to rename them yourself (which does no harm to the files.) There’s a few ways to do to cover art & movie wall type things; it depends on the media player(s) you are using as to how they work.

You also can use other tool which is more powerful than MakeMKV, like the Pavtube ByteCopy  which is a lossless BD/DVD Ripper, you not only can remvoe the DVD and Blu-ray protection, you can get the multi-track losless MKV videos form the DVD and Blu-ray discs. Without quality loss while preserve all chapter markers and ripping Blu-ray movies to MP4/MOV/AVIwith multiple subtitle and audio streams. And it also can export single SRT subtitle file. You just need 3 clicks, like these:

Click 1: Insert Blu-ray or the DVD disc into disc drive, launch ByteCopy, and it can automatically detect the main title to convert. You can choose desired subtitle and forced subtitle before the next step.

Click 2: To rip Blu-ray to multi-track MKV/MOV/MP4, click the drop down box of “Format”, and select the “Multi-track Video” option. Here, you can choose “Multi-track MP4(*.mp4)” or “Lossless/encoded Multi-track MKV(*.mkv)”, or “Multi-track MOV(*.mov)” profile. All these formats are designed to output videos with multiple audio tracks.

Click 3: The last step you need to do is hit the “Convert” button to start the conversion of Blu-ray content to Multi-track MP4/MKV/MOV. Once the process ends, open the output folder to locate the generated video.

Other Solutions for Playing MKV to Plex

Solution 1 you can do

You can change the MKV titile name in VLC. You have 2 titles that you may need to change – the file name, Another is the properties-details name

Solution 2 you can do

If you are using the NAS to run Plex then you are going to want a QNAP as they have more powerful CPUs compared to the equilivant Synology. This is because Plex will use the NAS cpu to do the encoding. If you are just wanting to use the NAS as an iSCSi device then any NAS that has iSCSi will do.

Solution 3 you can do

Manually putting the name in if you scroll down it says get poster and worked perfectly.

Thank for your reading, hope you can solve the MKV to Plex issues. If not, you can set up the Plex again or select other media player. Good luck to you.