PlayStation/Xbox FAQ: Everything You Need to Know About Game Consoles
Your video game console is great for playing games, but you might not realize it’s also one of the best media centers which help you stream and play videos and music right from computer. Speaking to Movie Playing and Streaming with Game Consoles, there are a plethora of questions that novice and hardcore users must ask. Visit this “Game Consoles FAQs” page and check out the most frequently asked questions & answers about “PlayStation/Xbox Movie Playing and Streaming”.
Section 1. PlayStation Movie Playing
Q01: What media can the PS3 play?
A01: The PlayStation 3 can officially read the following physical media:
Blu-ray Disc – (BD-ROM, BD-R, BD-RE)
DVD – (DVD-ROM, DVD-Video, DVD-Audio, DVD+R, DVD+RW, DVD-R, DVD-RW, AVCHD, DSD Disc, DualDisc)
CD – (CD-ROM, CD-R, CD-RW, CD-DA, MP3 CD)
PlayStation One game discs and PlayStation 2 game discs (1st and 2nd generations only for PS2 games)
Q02: What file formats can the PS3 play?
A02: Here is what the PlayStation 3 can play without any additional programs:
Compatible PS3 Audio and Video Media Format List (Reference)
Image Format List: JPEG, GIF, TIFF, BMP, and PNG. Please note that Animated Gifs won’t show motion on the PS3 unless displayed on the PS3 web browser.
> See how to play supported/unsupported videos on PS3 from USB
Using a 3rd party program called PS3 Media Server, the PS3 can play almost any movie, music, and picture file format if you have the PS3 Media Server Connection enabled in the Network Settings menu.
For example, the Matroska container (.mka and .mkv) that is popular for anime is not officially supported for PS3 playback, but PS3 Media Server can enable you to play it without having to convert it to another format. The program is free and requires little to no configuration at all.
Q03: How do I force my PS3 games to run in 1080p?
A03: Some PlayStation 3 games are designed to be displayed in 1080p, but if you look on the back of most PS3 game boxes, chances are the game is designed to natively run at 720p. (Hint: The part on the box that tells you the number of players the game supports and how much hard drive space is required).
Some people swear that if you force your PS3 games to run in 1080p, they will look better on your TV. The truth to this really depends on the game. It seems to work just fine on games like Call of Duty 4, Killzone 2, Ratchet and Clank and some others. However, some games will absolutely refuse to run in 1080p and will drop back down to 480p, which is SD instead of HD.
Personally, I think Killzone 2 looks just a tad better using this method. With that said though, I usually just prefer to let all my games run in the native resolution that it was designed for. If you still want to try this out for yourself, here is how you do it:
Simply go into the PS3 display settings menu and manually configure your HDMI settings. Uncheck the boxes that say “720p” and “1080i” and then save your settings. How do you know it’s working? On your HDTV remote control, look for a button that says “info” or “recall” or something similar. Press it while in the game and it will display the resolution that your TV is currently using.
Don’t expect miracles though. Some games will barely look better, some will look a lot worse, and some will have no difference to the human eye.
Q04: Can the PlayStation 3 upscale DVD movies?
A04: Yes, the PlayStation 3 can upscale DVDs. The colors still won’t be as vibrant as a Blu-ray movie but depending on the DVD and how far you sit from your TV, the difference between an upscaled DVD and a Blu-ray movie can be very close. Then ripping Bluray/DVD movies to PS3 for playback will make you feel happiness what the PS3 can bring to you.
Q05: Can I use my PlayStation 3 to record TV shows? In other words, can I use it as a DVR?
A05: Yes, but only in the United Kingdom and Australia using an add-on accessory device called PlayTV. In Japan, you can use a device called torne. They can even record shows while playing a game and rewind, pause, and fast-forward live TV, which is a common feature with Digital Video Recorders (DVRs).
These devices are not available in the United States or Canada and importing them from other regions will not work because PlayTV uses DVB-T broadcasting standards that is used in Europe, most of Asia and Australia. torne utalizes ISDB-T that is only used in Japan and parts of South America. North America uses NTSC and ATSC (mostly ATSC as of June 12, 2009)
Q06: Which bluetooth and USB headsets can work with the PS3?
A06: Almost all USB headsets and bluetooth headsets can work with the PlayStation 3. It doesn’t matter if the headset was originally marketed for use on a PC or cell phone — it will still probably work on your PS3. Go into your PS3 settings menu and select “accessory settings” and then register bluetooth device. While still in “accessory settings” menu, go to “audio options.” Switch the input from “do not use” to the name of your bluetooth device.
The Official PlayStation 3 Bluetooth Headset is a really nice product that has high quality voice chat and volume level, battery level, charging status and connection status indicators that show up right on the TV screen, but it’s great that Sony lets you use your own devices too.
Q07: Does the PS3 come with HDMI cables inside the box?
A07: No, you will need to buy your own if you don’t already have them. I highly recommend that you don’t buy HDMI cables from Best Buy or other related stores as they are usually marked up as much as $65.00. HDMI cables can be purchased for as low as $2 to $5 and they are just as good as the $50+ cables. Try looking for the affordable ones at Meritline or Amazon.
Q08: Does the PS3 have a built-in web browser? Can I watch YouTube videos?
A08: Yes, it has a buit-in web browser. If you plan to use YouTube from the PlayStation 3, you should download the official YouTube app from the PlayStation Network store instead of going to “www.youtube.com” in the web browser. The PS3 YouTube app has functions such as using your smartphone as a remote.
Q09: How do I play video files like MP4 with unrecognized codec on the PS3?
A09: Although PS3 do support MP4 files, they have strict requirement for this kind of format.
If your video is recorded in a Memory Stick by a camcorder, the video must meet following standard:
Video in MPEG-4 SP (Simple Profile) and audio in AAC LC (Low Complexity) format.
Video in H.264/AVC HP (High Profile) and audio in AAC LC (Low Complexity) format.
MPEG-2 TS format with video in H.264/AVC and audio in AAC LC (Low Complexity) format.
If your MP4 file comes from other source, eg. converted from DVD, it must meet following requirement:
Video in H.264/AVC HP (High Profile) and audio in AAC LC(Low Complexity) format.
In order to successfully play various MP4 files on PS3, a widely used solution is to convert MP4 to PS3 recognized formats.
Q10: Is the PlayStation 3 Blu-ray 2.0 compliant?
A10: Yes, it was the first Blu-ray 2.0 compliant player. Many streaming Netflix movies and TV shows can also be watched in 1080p HD and Netflix Super HD. Press the select button on your PS3 controller and look at the top left corner of the screen to see the current bitrate that the movie is streaming at.
Q11: What do I need to watch stereoscopic 3D games and movies on my PlayStation 3?
A11: You need to update your PlayStation 3 firmware to 3.50 or higher (it’s free and easy), a HDTV that can display 3D images, 3D glasses, and a 3D PlayStation 3 game or movie. The 3D mode can be turned on and off, so if you decide you don’t like 3D games, you can make it optional.
If you 3D movies are not compatible with PS3, then 3D movie conversion including 3D Blu-ray, MP4, MKV, AVI, VOB and ISO files is needed.
Q12: How do I watch Amazon Instant Video on my PlayStation 3?
A12: You will need to register your device before you watch Amazon Instant Video from your PS3. <Register here> To play purchased DRM protected Amazon videos, what you need is a DRM Removal and Converter first.
Q13: Can the storage space in the 12 GB PlayStation 3 Super Slim be upgraded?
A13: We recommend the 500 GB PS3 Super Slim, but if you find yourself with the cheaper 12 GB model (such as receiving it as a gift), you will probably find yourself frustrated with the lack of room to store games and other data files. Luckily, can you install your own larger capacity hard drive into it. The only problem is that the 12 GB model does not come with a HDD mounting bracket.
You will need something like the TOMTOP Super Slim Hard Disk Drive Mounting Bracket for PS3 System CECH-400x Series to make sure it is mounted properly inside the Super Slim PS3.
Q14: Can you list the apps available on the PlayStation 3?
A14: Amazon Instant Video, Crackle, Crunchyroll, EPIX, EyeCreate, Gaiam TV, HBO GO, Headset Companion App, Hulu Plus, Live Events Viewer, MLB.TV, Music Unlimited, NBA Game Time, Netflix, NHL GameCenter LIVE, PixelJunk 4am Live, Viewer, PlayMemories Studio, Qello HD Concerts, Redbox Instant, TuneIn Radio, VidZone, VUDU Movies, WWE App, YouTube,YuppTV
Q15: How do I backup my PlayStation 3 hard drive?
A15: Look under Settings -> System Setting -> and select “Backup Utility.” To back-up only a few files, just highlight the file and press “Triangle” and then “Move” or “Copy.”
Q16: Would really like to know if there’s a way to play/save movies bought on iTunes onto a PS3?
A16: Movies bought on iTunes come in is (.m4v), which can be played only on Apple players due to the copy protection mandated by the movie studios. You can get them playable on PS3 unless making iTunes movies DRM free.
Q17: Will users be able to replace PS4’s stock 500GB hard drive? What hard drive sizes are supported?
A17: PS4 owners will be able to replace PS4’s standard hard drive. PS4’s hard drive is used to store downloaded game and video content, game save files, gameplay movies and images, and more.
What type of hard drive does PS4 use?
PS4 is equipped with a 5400 RPM SATA II hard drive. Users can choose to install a new hard drive so long as it complies with these standards, is no thicker than 9.5mm, and is larger than 160GB.
Will users be able to connect an external hard drive to expand storage on PS4?
No, this feature is not supported on PS4.
Q18: What screen resolutions will PS4 support?
A18: PS4 will support 480p, 720p, 1080i, and 1080p video standards via HDMI output.
Q19: Will PS4 support 4K content for video or gaming?
Q19: Support for high-resolution 4K output for still images and movie content is in consideration, but there are no further details to share at this time. PS4 does not currently support 4K output for games. For unsupported movies, get help from a video transcoder.
Q20: Can I use my standard-definition TV with PS4?
A20: The resolution of PS4’s HDMI output changes automatically depending on the TV or monitor connected. Of course, PS4 has been designed to deliver games with rich, high-fidelity graphics that are best enjoyed on HD TVs.
Q21: Does PS4 support analog video or audio output?
A21: No. PS4’s video and audio are transmitted using HDMI, a common digital connector found on most HD TVs. Additionally, PS4 can output 5.1 via DIGITAL OUT (OPTICAL).
Q22: Do I need to “reset” my video settings if I change TVs, as on PS3?
A22: This process will not be necessary for PS4. See how to improve TV Picture Quality with PS4.
Q23: Will PS4 support any 3D content, including stereoscopic 3D games?
A23: PS4 does support 3D gameplay at launch in North America. One 3D-compatible title, Trine 2: Complete Story, is currently available in North America.
Q24: Will PS4 require a system software update at launch in North America?
A24: Upon the North American launch, PS4 will require a system software update (version 1.50) to add several new features. After you connect to the internet, PS4 will automatically start downloading v1.50 in the background. During this background download process, you’ll be able to play Blu-ray Disc games offline.
Q25: Will I be able to install system software update 1.50 via a USB drive?
A25: Yes, you will be able to download the firmware to your PC and transfer it to PS4 using a USB memory stick. However, to use the USB method the first time you take PS4 out of the box and before installing system software update 1.50, you’ll need to enable safe mode. When PS4 is powered off, press and hold the Power Button for seven seconds to enter safe mode. Note: Users should only update using official files downloaded from PlayStation.com.
Q26: Which PS4 features will be available at launch in North America?
A26: The majority of new features that have been announced will be available when PS4 launches. These features include background downloads, cross-game voice chat, transitioning to a network based on real-world friends, and live streaming gameplay footage via Ustream and Twitch. Additional PS4 features will be rolled out in phases – please read full details on what’s available following system software update 1.5, and follow PlayStation.Blog and PlayStation.com for further news.
See how to Watch American Netflix on PS4 Outside the US
Q27: What disc format does PS4 use?
A27: Physical PS4 games come on Blu-ray Disc, the best form of media capable of handling the large amounts of data that PS4 requires.
Q28: What are the benefits of PS4’s new Blu-ray Disc technology?
A28: PS4’s Blu-ray Disc reader operates at a higher speed than the model featured in the PS3 system, and includes a range of Blu-ray Disc sizes.
Q29: When playing disc-based games on PS4, do I need to install data to the hard drive?
A29: Yes, all PS4 Blu-ray Disc games must be cached to the hard drive to ensure a smooth gaming experience. However, certain titles may not require you to wait for the game data to be fully cached before starting gameplay. In order to start playing disc-based games, users will need to insert the game disc into PS4 just like on the PS3 system.
If I rent a game disc, and then decide I want to buy it digitally, can I use the mandatory install to avoid downloading it and just activate my license? No, in this example you would have to delete the disc install data and fully install the digital version of the game.
Q30: Will I be able to watch Blu-ray movies on PS4?
A30: Yes, you will need to download and install PS4’s day-one system software update 1.50, and then activate your Blu-ray Disc video capability with a one-time activation through the internet in order to play Blu-ray Disc films and DVD video content. Can’t Play Australia Blu-ray on PS4 in India? See solution here.
Q31: What if I’m not able to or don’t want to connect my PS4 system online?
A31: PS4 owners in North America can contact SCEA Consumer Services at (800) 345-7669 to request a Blu-ray activation disc that will be distributed via mail.
Q32: Can I watch DVD movies using PS4?
A32: Yes, PS4 supports DVD movie playback; you will need to download and install PS4’s day-one system software update 1.50, and then activate your Blu-ray Disc video capability with a one-time activation through the internet in order to play Blu-ray Disc films and DVD video content including Disney DVD.
Q33: Can I listen to audio CDs using PS4?
A33: No, PS4 does not support audio CDs.
Q34: Can I watch my movies in iTunes on a PS4?
A34: To watch iTunes digital movies, the best way is to losslessly convert iTunes M4V videos to PS4 and freely play them on HD TV or big screen display with HDMI cable connected.
Q35: How to play videos including some MP4 files from USB flash drive?
A35: Unfortunately as noted pre-launch of the PS4, you cannot play movies on the PS4 off of an external hard drive or memory stick. When playing MP4 on PS4, many people just encounter various problems, such as no audio when playing video, and PS4 can’t read some of MP4 files, etc.
The fact is that PS4 has strict requirements of MP4 files. In order to successfully play MP4 on PS4, your MP4 files must meet the following specifications:
- Video in MPEG-4 SP (Simple Profile) and audio in AAC LC (Low Complexity) format.
- Video in H.264/AVC HP (High Profile) and audio in AAC LC (Low Complexity) format.
- MPEG-2 TS format with video in H.264/AVC and audio in AAC LC (Low Complexity) format
If your MP4 files cannot meet the above requirement, PS4 will not detect the file or play the files. In this situation, there is no other ways but to convert MP4 to PS4 supported MP4 for successfully playback.
Section 2. PlayStation Movie Streaming
Q36: What are some common PS3 error codes?
80710102 – IP conflict, PS3 cannot connect to the router with current IP information. (Try rebooting the router)
0710102 – DNS Error; No DSN server available.
80029509 – PlayStation Network is down. (Try again later)
80710016 – PlayStation Network is down. (Try again later)
80710B23 – PlayStation Network is down or busy. (Try again later)
80710723 – Port forwarding error.
807101FF – DNS Error
80410418 – DNS Error
8013013E – WEP key error. Double check your keys.
8002A705 – Unable to connect to server/host. Check router port configuration.
Q37: Can I watch Netflix on my PlayStation 3?
A07: You may watch Netflix on your PS3 by downloading the free Netflix application from the PlayStation Store to enable you to watch streaming movies via PS3 on TV.
> Learn how to solve YouTube Videos Not Played on PS4 with Web Browser
Q38: Will PS4 support media servers or DLNA support in order to stream videos or movies from a home PC?
A38: The PS4 system does not support client functionality* for media servers.
*We appreciate your feedback and are exploring possibilities.
Q39: How will SHARE livestream broadcast quality be improved with update 1.70?
A39: PS4 owners will be able to broadcast their live gameplay footage in HD (720p) via Twitch and Ustream starting with 1.70. To enable 720p streaming, you’ll need to enable the “Best (HD)” quality setting in the SHARE menu options. The default setting will remain “high.” Note that selecting “Best (HD)” will require more bandwidth than other quality settings.
Q40: Does PS4 need to occasionally connect online?
A40: Besides system software update 1.50 and a one-time activation for playing Blu-ray Disc and DVD movies, PS4 does not require an online connection for authentication purposes or to play disc-based games. However, PS4 features many advanced online benefits such as live PS4 gameplay streaming, entertainment services and more.
Q41: How to put torrent videos on PS4?
A41: Okay, so you have downloaded some of your favorite movies on torrent client, such as BitTorrent, Vuze, uTorrent, eMule, etc. See how to transfer downloaded torrent movies onto PlayStation 4 for playback.
Q42: What is Video Unlimited?
A42: The video service, accessible from PlayStation Store on PS4, offers a la carte streaming movies and TV shows. The Video Unlimited service delivers new movie releases weeks before DVD and Blu-ray; the hottest TV shows the day after they air. The service is also available on other devices such as PlayStation 3, PS Vita, BRAVIA TV, and Xperia Smartphones, all with the convenience of a single Sony Entertainment Network account.
Q43: Will I be able to play background music while I play PS4 games?
A43: Yes, the Music Unlimited streaming service will allow you to listen to music while you play PS4 games. A subscription to Music Unlimited is required.
Q44: Can I share my game videos on YouTube?
A44: No. At launch, PS4 users will be able to use the Share button on the DUALSHOCK 4 controller to upload gameplay videos to their Facebook account, or to stream live gameplay to Ustream or Twitch. PS4 owners can follow PlayStation.Blog and PlayStation.com for further news on other services to come after launch.
Q45: How does remote play work on the PS4?
A45: If you have a PlayStation Vita, you can stream the video from your PS4 to the PS Vita across a Wi-Fi network.
Section 3. Xbox Movie Playing
Q46: What are the details of Xbox 360 Audio Video Interleaved (AVI) support?
A46: The Xbox 360 AVI support details are:
File extensions: .avi, .divx
Video profiles: MPEG-4 Part 2, Simple and Advanced Simple Profile
Video bitrate: 5 megabits per second (Mbps) with resolutions of 1280 x 720 at 30 frames per second (fps)
Audio profiles: Dolby Digital 2 channel and 5.1 channel, MP3
Audio max bitrate: No restrictions
Q47: Can you describe Xbox 360 support for the H.264 standard?
A47: Xbox 360 provides the following H.264 support:
File name extensions: .mp4, .m4v, mp4v, .mov
Containers: MPEG-4, QuickTime
Video profiles: Baseline, main, and high (up to level 4.1) profiles
Video bitrate: 10 Mbps with resolutions of 1920 x 1080 at 30 fps
Audio profiles: Two-channel AAC low complexity (LC)
Audio max bitrate: No restrictions
Q48: What does Xbox 360 support for MPEG-4 Part 2?
A48: The details about Xbox 360 support for MPEG-4 are:
File name extensions: .mp4, .m4v, mp4v, .mov
Containers: MPEG-4, QuickTime
Video profiles: Simple and Advanced Simple Profile
Video bitrate: 5 Mbps with resolutions of 1280 x 720 at 30 fps
Audio profiles: Two-channel AAC low complexity (LC)
Audio max bitrate: No restrictions
Q49: What exactly does Xbox 360 support for WMV (VC-1)?
A49: The details about Xbox 360 support for WMV are:
File name extensions: .wmv
Video profiles: WMV7 (WMV1), WMV8 (WMV2), WMV9 (WMV3), VC-1 (WVC1 or WMVA) in simple, main, and advanced up to level 3
Video bitrate: 15 Mbps with resolutions of 1920 x 1080 at 30 fps
Audio profiles: WMA7/8, WMA 9 Pro (stereo and 5.1), WMA lossless
Audio max bitrate: No restrictions
Q50: Can I mix and match the video and audio codecs outside those defined above?
A50:No. Xbox only supports each audio and video codec in the explicit containers above.
Q51: Does the Xbox 360 Support MKV files?
A51: Xbox 360 has strict requirement for the input formats and only WMV, AVI, H.264 and MPEG-4 are compatible with Xbox 360. In other words, it’s impossible to directly play MKV on Xbox 360. It is pity since MKV is an open standard free container format and very popular so far. The best way to play MKV on Xbox 360 with no restriction is to convert MKV to Xbox 360 more compatible formats.
Q52: How do I create WMV, AVI, MKV, H.264, and MPEG-4 content? What encoders does Xbox 360 support?
A52: You can create this content by using one of the many third-party applications that are available. Xbox 360 supports many popular encoders. Specifically, for encoding to WMV, you can use Microsoft Expression Encoder or Windows Media Encoder.
Q53: What specific features of MPEG-4 Advanced Simple Profile does Xbox 360 support?
A53: Xbox 360 supports Bidirectional Frames (BVOPs), Interlaced Frames, Quarter Pixel Motion Compensation, Global Motion Compensation, and MPEG Quantization.
Q54: What are the different ways to play video content on Xbox 360?
A54: You can play video from a USB 2.0 FAT32 removable drive, from optical media, and by streaming from the Zune software, Windows Media Player 11, or Windows Home Server.
Q55: What is the “real” max bit rate, resolution, and frames per second that Xbox 360 supports for all the different formats?
A55: Xbox 360 does not specifically block video from playing based on a maximum bit rate, a resolution, or frames per second. The maximums listed previously for each codec are the results from tests for various video playback sources. Higher-rated content will not be blocked, but playback may be less then optimal. Use higher bitrates at your own risk.
Q56: What size USB storage device does Xbox 360 support?
A56: Xbox 360 will support as big a storage device as you can format by using FAT32. Unfortunately, when formatting a device in Windows Vista or Windows XP, you’re restricted to a maximum FAT32 size of 2 TB. You can work around this limitation by using a third-party utility or an alternative operating system that does not have this restriction. Note that the maximum size of any single file on FAT32 is 4 GB.
Q57: What is the maximum video file size that’s supported?
A57: The maximum file size for an AVI, MPEG-4 Part 2, or H.264 file that can be played is 4 GB. 4 GB is also the maximum size of any single file that you can store on a FAT32 USB hard drive. However, Windows Media Player 11 and the Zune software do support streaming WMV files that are larger than 4 GB.
Q58: Do you support 5.1-channel AAC?
A58: No. Only 2-channel AAC is supported. If you want to play a 5.1-channel video on your console, you will have to encode it to WMV with WMAPro 5.1 audio or use the AVI container with Dolby Digital 5.1 audio.
Q59: Does Xbox 360 support video artwork when I browse my collection from Windows Media Player 11 or the Zune software?
A59: Xbox 360 will display whatever video artwork is displayed in Windows Media Player 11 or the Zune software for each video file.
Q60: Does Xbox 360 support video artwork when I browse my collection from a USB 2.0 FAT32 removable drive or optical media?
A60: For all video types, Xbox 360 will search for a corresponding .jpg file and use that file as the artwork. For example, video1.avi would display the artwork in video1.jpg if it exists. In the absence of this file, for the mp4 container, Xbox will search to determine whether the video file has embedded album artwork and then instead display that art. Please be aware you can’t use this method when streaming from Windows Media Player 11 or the Zune software. See question 21 for more information.
Q61: I would like to convert my favorite iTunes video clips so I can watch them on Xbox 360. How to realize?
A61: Playing iTunes video on Xbox 360 requires to remove DRM first.
Q62: Does Box One come with a headset?
A62: In the box with your new Xbox One, you’ll receive the Xbox One Chat Headset. Separately it costs around £20. It’ll only offer you mono sound, but it does come with a microphone. The aim is to give you a quick and easy option to get chatting with your mates online straight out of the box. There are definitely better options available, though.
Q63: Does Xbox One have Bluetooth?
A63: Sadly, the Xbox One doesn’t support Bluetooth. So that means if you want to use your expensive non-gaming wireless headphones or a wireless mouse and keyboard, you’re scuppered.
You’ll need to use the Xbox One Stereo Headset adapter to make any 3.5mm jack headphones compatible with the older Xbox One controllers, but the latest controllers including the Xbox One Elite Controller now feature 3.5mm jacks in the base.
When it comes to peripherals like mice and keyboard (which can be used for navigation and typing only), you’ll need to use ones with USB connectivity.
Q64: Can Xbox One play Blu-ray discs, DVDs and CDs?
A64: Sony backed the right format horse for the last console generation, and now the Xbox One joins the PS4 by adding Blu-ray disc support, so you can watch hi-def flicks on the One. <See how to remove Blu-Ray region code>
If you’ve managed to build up an extensive 3D Blu-ray collection, you can ditch the Blu-ray player too, as the Xbox One supports 3D Blu-ray discs.
Additionally, to get one over its rivals at launch, the Xbox One will play CDs if you still need to do that kind of thing.
Q65: Can I use an external hard drive with Xbox One?
A65: Yes, to store all your games, apps and other content.
The Xbox One can, in fact, support up to two external hard drives at once, allowing you to increase your console’s storage. The hard drive must be USB 3.0 compatible and 256GB or larger in capacity. You’ll need to format the external hard drive when it’s first plugged into your Xbox One, but then you’ll be given the choice of whether to make it your default installation location.
You don’t have to, though, because if your Xbox One’s built-in hard drive gets too full, your content will automatically start spilling over into your external drive space.
Q66: Does Xbox One support 4K?
A66: Xbox One supports both 3D and 4K Blu-ray discs at present. Microsoft insinuated at launch that there was a possibility of the Xbox One offering support for 4K games and other content in the future, if they’re rendered at that resolution. “There’s no hardware restriction at all,” said Microsoft’s Yusuf Mehdi at the time to Forbes.
> Learn Xbox One 4K Movie Solution
Q67: Is Xbox One cloud used for more than just storage?
A67: Cloud support and storage doesn’t sound very exciting, but on the Xbox One it will actually be really useful for games. Primarily it’ll be a place to save settings, game progress and other information.
Game developers will also be able to add new features, fix bugs and improve the way games play. Take Forza Motorosport 5, for instance, where the cloud support powers the new Drivatar feature. The developers can see which cars and races prove popular and improve the AI of virtual opponents to make one race play out in a dramatically different way from one week to the next.
Section 4. Xbox Movie Streaming
Q68: Is there other third-party software that I can use to stream from my PC to my Xbox 360 console?
A68: Xbox 360 team tests extensively to ensure that Xbox will work well with Windows Media Player 11 and the Zune software. If you decide to use third-party software, contact the manufacturer of that software for support.
Q69: How can I stream content from my Mac to Xbox 360?
A69: To share from a Macintosh computer, you have to use a third-party streaming solution. Be aware that Microsoft does not support third-party streaming solutions, so you’ll have to contact the manufacturer of the product if you need support.
Q70: After the May 2007 update, my third-party software doesn’t stream videos correctly. Why?
A70: Video navigation was changed in the May 2007 update. Third-party software that does not support folders through network sharing will not work correctly. You’ll have to contact the software developer for support.
Q71: How can I set up Windows Media Player 11 or the Zune software to share my media to my console?
A71: For information about setting up sharing, see Windows Media Center PC support.
Q72: Should I continue to use Windows Media Connect (WMC) to stream video to my Xbox 360?
A72: Windows Media Connect can be used but is no longer supported outside Windows Home Server. We recommend that you upgrade to Windows Media Player 11 or use the Zune software to have the best experience managing and streaming content to Xbox 360.
Q73: How can I get Windows Media Player 11 to stream MPEG-4 Part 2 and H.264 to my console?
A73: By default, Windows Media Player 11 does not support MPEG-4 Part 2 and H.264. Your first option is to install a third-party MP4 DirectShow decoder to import MPEG-4 Part 2 and H.264 files into your library. When they are in your library, they can be streamed to your console, and they can be played from Windows Media Player 11 on your computer.
An alternative approach is to rename all of your mp4 files to have an “.avi” file name extension. This will enable Windows Media Player 11 to import them into the library and will allow them to be played on your Xbox 360 console. To enable the playback of these files on the computer, you will still need to install an appropriate decoder on the PC.
Q74: I can’t see my video files from the Zune software on my console. What’s wrong?
A74: Make sure the folders that contain the videos you want to share with your console are included in the Zune software’s list of monitored folders.
Q75: I got a message that a media update is required to play the content. Can you explain this?
When I download the update, I get the message “The download could not be completed. Please try again later. Any points you used for this transaction have already been deducted from your balance and will not be deducted again,” along with error code 80070005.
A75: You’ll get this error if you previously downloaded the media update on another Xbox 360 console using the same profile. You can only download the update on one console with each profile. You can work around this limitation by creating a temporary free membership to download the update. After the update is downloaded, you’ll be able to use the update with any profile.
Q76: Why do I get the message “Updating content. This may take a few minutes. Please wait.” when I enter the Xbox 360 video area?
A76: To support grouping television and game videos, your content metadata has to be updated. After this process is completed, subsequent entries into the video area will be very quick. Please be patient during the update process and allow it to finish updating all your content metadata.
Q77: What changes have you made to selecting the source for videos, music, and pictures?
A77: The source selection is now mapped to the X button for each of these areas. The Xbox 360 console will remember the last source that you picked and default to that source. We have also removed the computer affiliation from the System area and instead now show a list of all the computers that you can connect to directly in Select Source. This allows you to quickly jump between Windows Media Player 11 and the Zune software media shares.
Q78: How can I play music from my iPhone and iPod Touch?
A78: Unfortunately, the iPhone and iPod Touch use a different mechanism for storing music than a “traditional” iPod uses. Xbox is currently unable to play music from the iPhone or iPod Touch. However, you can still browse the pictures that are stored on these devices through the Pictures area in the Xbox 360 Dashboard.
Q79: Can I play videos from my iPod?
A79: Xbox 360 does not support playing of videos from an iPod. See supported format for Xbox One.
Q80: When trying to play 25 or 50 frame-per-second content, I don’t get any video over VGA. Why?
A80: This only affects consoles that output PAL-50 and PAL-60 output modes. There is a known issue in which 25 or 50 fps video sometimes can’t be displayed over a VGA connection if you previously connected your Xbox console through component video output. To work around this problem, follow these steps:
- Connect your Xbox 360 console to a display device with a component video cable.
- Select Settings, and then select System.
- Select Console Settings.
- Select Display.
- Set your display settings to a different resolution than the current setting. For example, if your current setting is 720p, change it to 480p.
- A slider with the following message should appear:
- “Your display settings have changed. You can keep this setting or try another. Do you want to keep the new settings? If you keep the new settings, your TV will be tested to see if it also supports this setting at 50Hz.” Select Yes, keep these settings.
- Next, your display will be tested for 50Hz output. A slider with the following message will appear: “Now displaying at 50Hz. Does this display appear correctly?” Select No.
- Important Select No even if the display is correct.
- Again connect your Xbox console by VGA. The videos should now play correctly.
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Q81: How do I watch TV through my Xbox One?
A81: Natively the Xbox One is compatible with cable or satellite TV services like Virgin Media or Sky, so if you’re lucky enough to subscribe to one of those, you can feed them straight in.
Just plug your cable/satellite TV set-top box into your Xbox One via HDMI cable, then your Xbox One to your TV via another HDMI cable. Once you’ve done that, turn on your TV and Xbox One. Your console will bring up the TV Setup steps that will guide you through the simple process.
For those of you who don’t have cable or satellite TV, the Xbox One is now compatible with Freeview and Freeview HD signals thanks to a nifty and affordable accessory known as the Xbox One Digital TV Tuner.
Retailing for £24.99, the Digital TV Tuner is an inexpensive way to get Freeview feeds integrated into your Xbox One experience, without the need for a monthly payment subscription.
To use the Digital TV Tuner, just plug your aerial cable into the TV Tuner, then feed the USB cable of the TV Tuner into the back of your Xbox One. You’ll then be guided through the same TV Setup process as with cable/satellite.
See how to Play YouTube Videos on Xbox
Q82: Can I watch TV and play games at the same time?
A82: A feature perfect for multitaskers, the Xbox One will let you run two applications at the same time, so you can play games and catch up on Game of Thrones at the same time. It uses the same ‘Snap’ feature as Windows 8-running devices like the Microsoft Surface Pro 2, enabling you to also double up with other apps like Skype chats. Now you can pretend you’re listening to friends and family overseas while you slash through another enemy in Ryse.
Q83: Are there dedicated servers for all Xbox One games?
A83: This should be a source of good news for all Xbox One multiplayer gamers. Tapping into the cloud, Microsoft has revealed there will be dedicated servers for all Xbox One games and they will be free to all developers. Essentially this means games against friends will be played on more stable connections, so you can have no complaints when you get another hiding on FIFA 14.
Q84: How does Xbox One remote play work?
A84: With Windows 10 came the ability to steam Xbox One games to your Windows 10 PCs and tablets. It works in a similar way to the PS4 Remote Play with the PS Vita and select Sony Xperia devices.
- For Xbox One remote play on Windows 10 devices you’ll need your Xbox One controller and a micro USB to USB cable.
- Then to get it working you go to Settings > Preferences on your Xbox One and tick the box that says “Allow game streaming to other devices”.
- Next, connect your Xbox One controller to your PC (or tablet) via USB, wait for the drivers to install, and then launch the Xbox app.
- The last but one button from the bottom of the left-hand Menu bar reads Connect to your Xbox One. This will search for Xbox One consoles on the same network, select the one you want and then the Stream button.
- You’ll then be in control of your Xbox One remotely. From there you can do everything you’d expect to be able to on your Xbox One.
Of course, functionality and overall success will require a stable and speedy internet connection.
Q85: Does Xbox One have DLNA support?
A85: One of the big things Microsoft has focused on delivering over the course of 2014 is improving the entertainment features of the Xbox One – taking it tantalisingly close to being the all-in-one entertainment console it always promised to be.
That includes the introduction of DLNA support in the Xbox One October update. DLNA support enables the Xbox One to stream media content from DLNA-equipped PCs or servers, turning your Xbox One into a streaming machine.
Microsoft also added the Xbox One Media Player in the same update, allowing you to plug in a USB key full of music and video and play that content through your Xbox One.
The Xbox One is also one of the first consoles – the Xbox 360 being the other one – to get the Plex app. Plex is a media service that enables you to stream all the media content on your computer straight to your Xbox One.
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Learn everything You Need to Know About Game Consoles in the above “PlayStation/Xbox FAQ”. If you still have a question, make comments below. To search through this page, press ctrl+F.